Workplace Automation – How is it Being Used and How Could it be Used?

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Recently we’ve seen a substantial rise in fear-mongering articles about “robots and AI taking over”, and how minimum wage increases will lead us all to lose our jobs because everything will soon be automated.

Clearly, this isn’t entirely true.

In many workplaces that use automated systems, the employees work alongside the automated technology, it is there simply to take on some processes and clear up time for the human employees to focus on other objectives that can’t be fulfilled automatically.

To clear up some of the fear and confusion surrounding workplace automation, we’re going to discuss what it really is and how it’s being used as well as the potential uses for it in the future.

So, Will All Jobs Eventually Be Given to the Robots and Artificial Intelligence?

One of the biggest worries for people who are uncertain about workplace automation is the notion that eventually everything will be automated and people won’t have the option to work. This is not something to be worrying about, at this moment in time, the human brain is still far more complex and superior to a programmed piece of software, and if that were ever to change and artificial intelligence overtook human intelligence, I think we’d have a lot more to worry about than just losing our jobs.

Of course, this is not to say that all jobs are safe. In certain industries such as vehicle manufacturing, we are already seeing less staff members due to automotive robots that are able to perform in a much quicker and more precise manner than human assemblers.

How is Workplace Automation Already Being Implemented?

Workplace automation has already been in use in certain industries for a substantial amount of time. As mentioned above, the motor production industry has taken to using robots for vehicle assembly and this has proven very successful. There are many other industries though that have implemented automation on many different scales.

Here are some examples:

  • The Retail Industry – Over the past few years we have seen more and more customer self-service machines popping up in shops and supermarkets. These machines allow customers to scan their own items and pay for them without needing a cashier.
  • Customer Service – It is predicted that by 2020, 85% of all customer support interactions will be handled automatically without any human input. Artificially intelligent chatbots can be programmed to respond to customer issues with the correct solutions. This cuts down workload and cost for businesses as human agents will only be needed if the chatbot doesn’t provide a correct resolution.
  • Driving Jobs – Driverless cars are a brand-new technology that harnesses the power of technology to allow transportation without human input. These cars are only just being rolled out, but the technology is looking very worrying for those in the driving industry such as taxi drivers and truckers.

How Could Robotics & AI Be Used to Automate Jobs in the Future?

As technology advances further, the possibilities for AI and robotics to automate work processes expand rapidly. Some automated technologies could be very far off whilst some are just around the corner. Here are a few examples of how workplace automation could be automated in the future:

  • The Medical Industry – Some surgeries require extremely precise movements that can be very hard for a human to pull off. In the future it may be that these movements are instead handled by robotics and artificial intelligence, as they are capable of the extremely precise movements required for these surgeries.
  • The Finance Industry – When it comes to mathematics there is no denying that a machine will generally be better at calculations than a human. A large chunk of the finance industry could be fully automated in the future. This could be done using an interface where customers insert their relevant data and computers process that information and provide customers with extremely accurate results.
  • The Insurance Industry – Insurance fraud is understandably a huge problem for insurance providers. A large contributing factor of insurance fraud is human error in the workplace. Human employees are required to go through a vast amount of insurance claims all the time and this opens them up to making mistakes. Artificial intelligence could be programmed to be better than humans at detecting signs of insurance fraud and decimate the problem automatically.

Contact Appoly for Artificial Intelligence (AI) Development

If you’re looking to automate some of the processes within your workplace, get in touch with us today and we can discuss your AI project and the ways in which it could help save your business time and money. Feel free to check out our artificial intelligence software development page for more information.

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What are the Advantages of Migrating to the Cloud?

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In recent times, the cloud’s popularity has exploded and led to the cloud becoming a must-have infrastructure for a significant amount of businesses. Given the sudden mass-adoption of the cloud infrastructure, you may be left wondering whether or not, you too, should migrate.

In this post we will be taking a look at the biggest advantages of migrating to the cloud, so that you can have a better idea of whether or not migration is the right decision for you.

What are the Benefits of Cloud Migration?

There are many key features that make businesses choose to migrate to the cloud. Some may be very useful to you, others may not matter as much for your particular business. Here are some of the key advantages of cloud migration:

  • Lower Costs – By not having to buy traditional physical hardware, you can be saving a significant amount of money by using the cloud infrastructure. You also won’t have to worry about maintenance costs like with a traditional system. The common pay-as-you-go style system also means you’re only paying when you need to utilise resources, as opposed to constantly paying for a licence that isn’t going to be used all the time.
  • Scalability – A huge advantage of cloud migration is the scalability it provides. You can start out on a small scale and adjust according to the resources you need. This is much quicker and simpler than a physical system and it means you’ll never need to worry about running out of resources.
  • Mobile Access – One of the more obvious benefits of cloud migration is the remote access it provides. You can access your files and systems from anywhere with an internet connection. This is vastly different from traditional systems where you would need to be on the same network.
  • Automated Backups – Should you ever have an issue with lost or corrupt data, you needn’t worry nearly as much if you’re implementing a cloud system, most cloud systems will automatically backup your business data. You can choose how regularly you want your data to be backed up based on your needs.

Our Recommendations for Cloud Migration

If you’re planning on migrating over to the cloud, there are various things you can do for added efficiency and security during the migration process. Here are a few things Appoly recommend for a smooth migration:

  • Encrypt Files – For added security during the migration process, we recommend you use an encrypted file format when moving files between servers. By encrypting your files, you are ensuring that even if your files were to be lost, stolen or hacked, nobody else will be able to access them.
  • Only Migrate the Necessities – Before rushing to migrate everything within your systems, we recommend you first filter through your software and data and decide, based on usage and necessity, which items you need migrating and which items might be best kept on-site. Doing this will save time and money, making your cloud migration more efficient.
  • Utilise Professionals – If you’re not comfortable with performing the migration yourself, you should always use a professional to perform the initial migration. Your data is an important asset to your business, and saving a few pennies isn’t worth giving your data to an attacker, or losing it altogether.

Contact Appoly for Cloud Infrastructure Services

If you feel your business could benefit from cloud infrastructure services and would like to speak to a professional, get in touch with Appoly today and we’ll happily discuss your cloud migration plans and answer any questions you may have regarding the service.

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How is AI Used in Business?

Many businesses now are choosing to implement AI into their processes in order to increase efficiency and reduce the amount of man-power needed to complete tasks and operations.

Whilst so many have found it to be an incredible investment for their business, a lot of people are still confused as to what it really is and how it can benefit businesses.

In this post, we’ll be taking a look at the definition of AI in the workplace and exploring the uses of AI and how it can be beneficial for businesses.

So, How is AI Being Used in the Business World?

AI in business is all about improving efficiency within the workplace. So, imagine you own a shop.

You have your inventory in the back and your profits in the till. It may be hard for a person to keep track of all the stock and finances at the same time. But with machine learning and AI, a system can be put in place to monitor all sales, incoming stock and other factors.

This means you can automate the re-stocking process because your system will already know when new stock should be ordered in and can send the order out for you.

This is just a very simple example of AI in the workplace, but the best is yet to come.

What are Some Creative Ways That AI Could be Used in Business?

There are some AI systems out there that are capable of some very intuitive tasks.

For instance, if I was running an online clothes shop and had various returning customers on my site, my AI system could monitor what type of items they’ve been looking at and search for particular patterns in their shopping habits.

Let’s say for instance, every June this person looks for sunglasses and shorts, the AI will know that and serve them up sunglasses and shorts fitting the price range and style that this customer would be looking for.

Another creative way that AI is being used in business is with chatbots.

To save time and money, many businesses are now turning to automated chatbots when dealing with customer enquiries.

These AI chatbots are able to process data and use it to provide meaningful and helpful responses to customer queries.

This AI is rather powerful and will only send the customer to a human employee if it can’t resolve the customers issue(s) which, in most cases, it can.

Is AI a Good Investment for Businesses?

There is no doubt that in the future, AI will be a very widely adopted technology in the business world, but if you’re thinking that it might not already be a good investment, you may be wrong.

At this moment, AI is already very capable of saving businesses vast amounts of money.

The fact that machine learning can automate so many business processes means that human employees can focus on other areas of their job, and therefore save time and money in wages for the business.

Contact Appoly for AI Development Services

If you feel that your business is one that could stand to benefit from AI automation in the workplace, get in touch with Appoly and one of our expert team will be happy to discuss your project, your goals and how our AI development services can help you to reach them.

We’re always happy to discuss your project, whether it’s big or small, so don’t hesitate to contact us.

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