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Many businesses now are choosing to implement AI into their processes in order to increase efficiency and reduce the amount of man-power needed to complete tasks and operations.
Whilst so many have found it to be an incredible investment for their business, a lot of people are still confused as to what it really is and how it can benefit businesses.
In this post, we’ll be taking a look at the definition of AI in the workplace and exploring the uses of AI and how it can be beneficial for businesses.
AI in business is all about improving efficiency within the workplace. So, imagine you own a shop.
You have your inventory in the back and your profits in the till. It may be hard for a person to keep track of all the stock and finances at the same time. But with machine learning and AI, a system can be put in place to monitor all sales, incoming stock and other factors.
This means you can automate the re-stocking process because your system will already know when new stock should be ordered in and can send the order out for you.
This is just a very simple example of AI in the workplace, but the best is yet to come.
There are some AI systems out there that are capable of some very intuitive tasks.
For instance, if I was running an online clothes shop and had various returning customers on my site, my AI system could monitor what type of items they’ve been looking at and search for particular patterns in their shopping habits.
Let’s say for instance, every June this person looks for sunglasses and shorts, the AI will know that and serve them up sunglasses and shorts fitting the price range and style that this customer would be looking for.
Another creative way that AI is being used in business is with chatbots.
To save time and money, many businesses are now turning to automated chatbots when dealing with customer enquiries.
These AI chatbots are able to process data and use it to provide meaningful and helpful responses to customer queries.
This AI is rather powerful and will only send the customer to a human employee if it can’t resolve the customers issue(s) which, in most cases, it can.
There is no doubt that in the future, AI will be a very widely adopted technology in the business world, but if you’re thinking that it might not already be a good investment, you may be wrong.
At this moment, AI is already very capable of saving businesses vast amounts of money.
The fact that machine learning can automate so many business processes means that human employees can focus on other areas of their job, and therefore save time and money in wages for the business.
If you feel that your business is one that could stand to benefit from AI automation in the workplace, get in touch with Appoly and one of our expert team will be happy to discuss your project, your goals and how our AI development services can help you to reach them.
We’re always happy to discuss your project, whether it’s big or small, so don’t hesitate to contact us.