Chapter 2
Twelve signs a process has outgrown its tool
From “ask Sarah, she knows how it works” to deadlines that live in someone’s memory, and which of them should worry you most.
Most businesses have one: a spreadsheet, shared inbox or folder of PDFs that started as a quick fix and now runs part of the business.
This free guide helps you work out whether a process has outgrown its tool before anyone spends money on it. It covers twelve warning signs, how to put an honest figure on what the current process costs, the four ways forward (tidy, connect, buy or build), and what to write down so a replacement doesn’t lose the rules that only one person knows.
It’s written for owners, operations leads and finance directors, with worksheets and a one-page checklist you can use straight away.
Fill in the short form and your download link appears straight away. The guide is a PDF you can read on screen or print; the worksheets and checklist are laid out to fill in by hand.
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downloadFrom “ask Sarah, she knows how it works” to deadlines that live in someone’s memory, and which of them should worry you most.
How to tally a normal week, turn it into a monthly figure a finance director will accept, and what counts as capacity rather than cash.
Four ways forward, from least to most change, and how to stop at the first one that deals with the costs that matter.
Follow one item through, find the hidden rules, count the exceptions. A worksheet to fill in with the people who do the work.
Cleaning the data, running both side by side, deciding who signs off, and what to do with the copies on people’s laptops.
